This week, Ezra Firestone is back to discuss how to provide excellent customer service with an eCommerce store. We discuss how the key to success, and one of the cheapest marketing tools available, is consistent, great customer service. On this episode, Ezra and I use our experiences with our eCommerce stores, along with valuable advice to help turn anyone into a repeat buyer.

You can find show notes and more information by clicking here: http://bit.ly/1sVzmse

Josh Caba, the founder and developer of CortexCommerce.com, has came up with a solution to the one-site-fits-all eCommerce store. A majority of eCommerce owners have been led to believe that self-learning platforms are only available to those whose revenue is in the millions. While it is true that self-learning platforms are generally more expensive than typical platforms, they more than make up for their cost by dramatically increasing sales. 

You can find show notes and more information by clicking here: http://bit.ly/1qj8H8w

eCommerce guru, Bill D’Alessandro is back on the show this week to join me in a review of hiring our first employees. We discuss everything from what we did right, where we were able to mix it up, and what we completely missed the mark on.  You don’t want to miss this episode’s beneficial tips that will save you countless wasted hours and reduce your risk of hiring the wrong person.

You can find show notes and more information by clicking here: http://bit.ly/1mEqWBg

Ezra Firestone is back for another round this week with 5 tips for A/B testing eCommerce stores. We discuss everything from why you should perform testing on your site to what you should be looking for when setting up a test. You won’t want to miss this episodes valuable advice that can save you months of work! 

You can find show notes and more information by clicking here: http://bit.ly/1lVdxFl