What is the future of Amazon? That’s what we’re diving into today with Bill D’Alessandro of ElementsBrands.com. Bill is a repeat guest on the show and someone who has very different views on the current—and future—state of Amazon.

Listen in as we debate whether Amazon is dying like some believe, whether brands should be leaving the platform for greener pastures, and Amazon’s biggest weakness. Whether you sell on Amazon or not, the behemoth is hard to ignore if you’re in eCommerce, so this is an episode you won’t want to miss!

You can find show notes and more information by clicking here: https://bit.ly/3F8izgN

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It’s been a tough few years for many eCommerce brands, and in this episode, we’re chatting with Brenden Marquardt, owner of LoriBeds.com, a brand of really beautiful murphy beds that are functional, affordable, and made in the U.S. Brenden has built an amazing business that has also faced a pretty challenging period, over the last six months in particular, and we’re diving into some of the challenges they’ve faced, as well as what they’ve done to weather the storm.

Listen in as Brenden shares how the brand came to be, how raising prices led to a rebrand, and the importance of finding the right value proposition. We also get into the supply chain challenges that Brenden has faced, what he’s done to overcome them, and how a website redesign turned out to be a game-changer.

You can find show notes and more information by clicking here: https://bit.ly/3TgFBWT

Interested in our Private Community for 7-Figure Store Owners?  Learn more here.  

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We all know that great customer service is a cornerstone of any successful eCommerce business, but finding a truly great customer service hire is not always easy. Aaron Powell from BunchBikes.com joins me today to share how he was able to find and hire someone who is above and beyond your average run-of-the-mill team member and how that hire has revealed the true definition of what it means to be an “A-Player.”

Listen in as Aaron discloses how he found his unicorn customer service hire, as well as how this hire has been a game-changer and pushed the business forward in unexpectedly positive ways. We also dive into some bike geekery and discuss the bike market, infrastructure building, and how Aaron has found a niche within a niche that has allowed him to build a really amazing business. 

You can find show notes and more information by clicking here: https://bit.ly/3Mn6fuA

Interested in our Private Community for 7-Figure Store Owners?  Learn more here.  

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What does it take to build a brand in this day and age, and how has the branding experience changed from even a decade ago? David Segal is not only a tea veteran, having founded David’s Tea and now Owner and Co-Founder of FirebellyTea.com, but he also has a ton of branding experience that spans years. He joins the show today to talk all things branding and so much more.

Listen in as we dive into David’s retail experience, what it’s like starting a brand today versus years ago, and how he is weaving really unique branding elements into his new website. We also discuss the investment that went into the current brand and find out what Firebelly Tea is looking for in their next eCommerce Marketing Manager.

You can find show notes and more information by clicking here: https://bit.ly/3rrxQkt

Interested in our Private Community for 7-Figure Store Owners?  Learn more here.  

Want to hear about new episodes and eCommerce news round-ups?  Subscribe via email.